Terms and Conditions of Service
These terms govern your use of our financial planning consultation services. Please read them carefully before subscribing to our services.
Last Updated: August 28, 2025
Effective Date: August 28, 2025
Acceptance of Terms
By subscribing to our services, you agree to be bound by these terms and conditions.
Continued use of our services constitutes ongoing acceptance of any updated terms
Key Definitions
For clarity, the following terms have specific meanings within these conditions
- "Service": Refers to our subscription-based financial planning consultation and analytical review services
- "User" or "Client": Any individual who subscribes to or uses our financial planning consultation services
- "Content": All information, analysis, recommendations, and materials provided through our consultation services
- "Account": Your subscription account and associated consultation access credentials
Service Usage Guidelines
Your use of our consultation services is subject to the following guidelines
Acceptable Use
- Using consultation services for legitimate personal financial planning purposes
- Accessing analytical reviews and recommendations provided specifically for your circumstances
- Communicating with our consultants in a professional and respectful manner
Prohibited Activities
- Sharing consultation content or recommendations with unauthorized third parties
- Using our services for illegal activities or fraudulent purposes
- Attempting to circumvent security measures or access unauthorized areas
- Reproducing or distributing our proprietary methodologies without written consent
Client Responsibilities
As a client, you are responsible for
- Providing accurate and complete information for consultation purposes
- Maintaining the confidentiality of your account credentials
- Notifying us promptly of any changes in your circumstances that may affect our recommendations
- Understanding that all final financial decisions remain solely your responsibility
Intellectual Property
All consultation methodologies, analytical frameworks, and proprietary content remain the intellectual property of Dionexilarus.
We retain ownership of all analytical tools, methodologies, and consultation frameworks
You receive a limited, non-transferable license to use consultation content for personal financial planning purposes only
Data Privacy and Protection
We process your personal information in accordance with our Privacy Policy and applicable Malaysian data protection regulations.
Please review our Privacy Policy for complete details about data collection, usage, and protection Privacy Policy
Subscription and Payment Terms
Our subscription-based consultation services operate under the following payment conditions
- Subscription Fee: Monthly subscription fee of RM 250, including applicable Malaysian VAT
- Payment Methods: We accept major credit cards, online banking, and approved electronic payment methods
- Billing Cycle: Subscriptions are billed monthly in advance, with automatic renewal unless cancelled
- Refund Policy: Refunds are not provided for consultation services already delivered. Cancellation affects future billing only.
Service Disclaimers
Important limitations and disclaimers regarding our consultation services
We provide consultation services without warranty of specific outcomes or financial results
Past performance does not guarantee future results. Individual results may vary based on personal circumstances and market conditions
Liability Limitations
Our liability for consultation services is limited to the maximum extent permitted under Malaysian law.
We exclude liability for indirect, consequential, or punitive damages arising from our consultation services
Our total liability shall not exceed the subscription fees paid by you in the preceding 12 months
Indemnification Agreement
You agree to indemnify Dionexilarus against claims arising from your use of our consultation services, except where such claims result directly from our negligence or willful misconduct.
Dispute Resolution Process
We are committed to resolving disputes efficiently and professionally
Malaysian Arbitration
Disputes that cannot be resolved through direct negotiation will be subject to arbitration in Malaysia
Arbitration proceedings will follow the rules of the Malaysian Arbitration Centre
International Dispute Resolution
For international clients, alternative dispute resolution mechanisms may be available
European clients may access the EU Online Dispute Resolution platform for cross-border disputes Access EU ODR Platform
Service Termination
Either party may terminate the subscription service with 30 days written notice.
Upon termination, access to consultation services ends, but confidentiality obligations continue
Governing Law and Jurisdiction
These terms are governed by Malaysian law and regulations applicable to financial consultation services.
Malaysian courts have exclusive jurisdiction for any legal proceedings related to these terms
Terms Modifications
We may update these terms periodically to reflect changes in our services or applicable regulations.
Significant changes will be communicated to active subscribers with 30 days advance notice
Complete Agreement
These terms, together with our Privacy Policy and service disclaimers, constitute the complete agreement between you and Dionexilarus regarding our consultation services.
Terms and Conditions Contact
For questions about these terms and conditions, please contact us using the information below
By subscribing to our services, you acknowledge that you have read, understood, and agree to these terms and conditions